Kwijybow

Anyone bought off thier site? How is thier service?

86T/A_Ram_Air

ive had nothing but pleasentries.....hawks in a good place to order from. if your ordering a used part order on the phone to make sure they have one incase say your looking for a red fender or something specific

92 Camaro

iTrader: (1)

i did. i wrote a comment when ordering and he called with a reply. i didn't have to wait long either.
wrong section though

The Project

iTrader: (6)

There are more than a few threads with satisfied Hawks customers.

Product and service is top notch.

Personally, I have bought from them and will do so again without hesitation.

Dennis-Z28

iTrader: (1)

DId you like the +15% charge for Canadians?! I wanted to buy from them but... yikes that with shipping, customs and exchange and it adds up fast.

HCR13

iTrader: (5)

Its a good place with good people. I've been there before, the only unfortunate part is that their prices are just a tad bit high () but if you can't find stuff at the yards or need something specific, they can usually help...

The Project

iTrader: (6)

it sure does.

I asked Hawks it to ship USPS to avoid the UPS fees

His 3" spoiler sure looks pretty.

KITT1983

iTrader: (3)

they were the only ones who a had a crossfire injection fan shroud and it was GM NOS. the guy on the phone was very pleasant to talk to.

A+++++ service all the way

ps I dont work for hawks and if i did the warehouse would be empty

ThePain

We should have an official Hawks sticky thread

maks10

Still waiting a call back/response on an unsatisfactory center console...its been over a week...will post end results...they seem nice atleast

Dennis-Z28

iTrader: (1)

I just ordered from them and they were pretty helpfull. Also, the 15% is only for overseas orders.

03Silverado

iTrader: (1)

I ordered some BMR sub-frame connectors when they had the 25% off sale here recently. Great product, however, I didn't really appreciate them almost doubling the shipping amount that BMR charges for the same product. Especially since it was dropped shipped from BMR, but then again I should have called and verified the shipping charges so I guess it's my mistake.......

Guest

I bought one of Hawks Third Generation's Sunoco fiberglass hoods (supposed made in Easley, SC) from Bruce Hawkins himself. I drove my Jeep and trailer a long way to pick it up. Later, I took my 1986 Camaro and the Sunoco hood to a restoration shop in Texas for installation and paint. Well, that Sunoco hood is a piece of junk that doesn't fit worth a damn. I have pictures to prove it. The hood's dimension's were nowhere close (way too small/narrow) to those of an original GM steel hood. My car is pristine and has never had any front end damage whatsover. My original GM steel hood fit great and had very consistent, close gaps all the way around. I sent the pictures to Bruce and called him to tell him about all this. He told me to adjust my front fenders to accommodate the Sunoco hood and close up the huge gaps. That is ridiculous! My fenders are where they are supposed to be as dictated by the dimensions of the original GM steel hood. Even if there were enough fender adjustment to close the huge gaps between the Sunoco hood and the fenders, it would have deformed (squeezed/mashed in) my front facia. Simply put, an aftermarket hood should fit (or be able to be made to fit by trimming down) the car; the car shouldn’t have to be made to fit the hood. That is *** backwards. Also, when installed, the rear of the Sunoco hood would not sit down flush with the fenders. It sat up way too tall at the hinge bolting area. There is no adjustment possible anywhere in that area (either on the hood or on the hinges). In short, to make that Sunoco hood work on my (or any undamaged) car, one would have to essentially re-engineer it and spend mega hours doing fiberglass work to widen it, etc. By the time all was said and done, one would have thousands of dollars in that fiberglass hood. (It would be better to commission someone to make a hood completely from scratch—which is what I ended up doing.) After much persuading, Bruce finally told me that he would refund the cost of the hood and the cost to ship it back to him. I received a check for the hood, but never received the $109.62 shipping that he promised me. (A man that doesn’t keep his word is a cockroach.) He later sent me a picture of another Sunoco hood installed (and painted) on another car and tried to pass it off as the hood that I returned to him. No Bruce, I wasn’t born yesterday. As it stands now, I am out the cost of shipping and the cost (in labor hours) of the staff at the restoration shop trying in vain to fit that junky Sunoco hood on my car. By Bruce’s own admission (after having viewed its web site), the restoration shop that I used is one of the best in the country. You can contact Bruce Hawkins at brucehawkins@hawksthirdgenparts.com. Good luck. My advice to you is this: Don’t expect Bruce to care about customer service, part quality, or keeping his word. As for me, I plan to collect my refund in person. I will not argue back and forth regarding this matter. I said what I wanted to say.

maks10

this weekend = week 2 with no response

ericjon262

No kidding right, I was figuring shipping would be $20-25 dollars, then I get slapped with $40 for shipping, I didn't need it overnighted, it's not like I was going to put them on the next morning. it would have been nice to have at least had a ballpark price listed for shipping so I would know what I was getting hit with.

03Silverado

iTrader: (1)

LOL, I was charged $45 for shipping from Hawks to have BMR dropship them to me. I checked BMR's website and their shipping was like $28. I'm sure it was worse for you because BMR is right there in Florida I believe. Next time I'll just call BMR directly and get the things I need. Hell I got another $500 worth of parts I have to order in a few more weeks too!

hawksthirdgen

Hi Mandy,
I have called the # we have for you and left a message twice I wanted to discuss our optiolns before we do anything to make sure we do what we need to to make you happy, please call the shop tomoorow and we will get you taken care of asap.
Thanks,Bruce
www.hawksthirdgenparts.com

hawksthirdgen

Hi,
in response to the shipping our shipping dept emails BMR for all the shipping quotes BEFORE she charges anyone if you have a email from BMR stating the shipping I will refund accordingly and discuss with BMR, we are not out to make money on shipping, I try to help you guys as much as possible as shown with the help of BMR extending the 25% off sale for us and the guys here on third gen exclusively through HAWKS ( Thanks BMR ), so you guys can see we do waht we can and let me know if we can help further.
Thanks,Bruce
www.hawksthirdgenparts.com

maks10

Got the messages and have tried return calling and left 2 messages, will call tomorow...understand you guys are probably busy so I havent given up just yet, just obviously want a resolution....thanks for the contact

hawksthirdgen

Hi Lee,
I figured I would get some TRASHING emails such as this after your last threatening emails I received. To everyone reading, all is true that Lee claims except the part where he says I said I guarenteed to refund his shipping along with the hood refund. I did explain to Lee that since we had not had any other fitment problems with these hoods that if he paid to ship it back I would have my paint shop install and paint the hood ( out of my pocket) on one of our shop cars, if we had fitment problems I would not only refund the hood cost but also the shipping. When we fitted the hood on the car and painted everything went very smoothly and had no problems which is the reason the shipping was NOT refunded as explained to Lee. After that I recieved nasty threatening emails stating I better do this and that or else, I will not be threatened into doing anything that is not right, all of my customers know I am not out to steal from anyone as if I was I would not have refunded the hood cost. Also when I would speak with the customer on the phone and explain sometimes you have to do slight adjustments to the front of a car for everything to line up perfectly he explained that he and the restoration shop had decided to use his original hood and change to a different style scoop in which I was still willing to get the hood back and check it on one of our cars. So I say all that to say this to Lee please be careful of the threats you make, we make a very good product in which I stand behind 100% and if you like anyone on this board can see the hood Lee received nicely fitted and painted on a car here at the shop so feel free to stop by anytime .
Thanks,Bruce
www.hawksthirdgenparts.com
864-855-2694

supersquirrel

I have only had great service from Hawks.

BatSipJet

I bought my car from Hawks when I was still in Iraq. He was great to work with and has gone above and beyond in eveything that I have ever asked him to do. I will continue to buy from Bruce and recommend him and his shop to everyone.

Simon in AZ

maks10

Officially was able to resolve my situation, center console upholstery was immaculate, however ,the spring loaded arm rest was not....didnt open and close properly. Long story short, the guy Bruce was able to explain how to manually fix this problem and offered to ship it back so they could repair it or send a new console if i was unsatisfied. Very stress free.

I ended up fixing it myself (plus added a little extra fabrication) just because I was eager to put this in my car. All in all, they seem to be busy so costumer service may not be prompt but it is EXCELLENT service. The guy Bruce was extremely helpful and assured me from the beggining that I would be satifisfied at the end of the day. Thanks Hawks for responding here and resolving my situation.

03Silverado

iTrader: (1)

I too have been in touch with Bruce regarding the higher than expected shipping charges. As it turns out, BMR charges a drop ship fee to the orders hence the abnormal shipping costs. Bruce was great and even offered a credit to make it right even though it was a charge that BMR tacked on to the order.

I just wanted everyone to know the dedication Hawks has to the customer service. I for one will definitely order from them again

corlando52

iTrader: (1)

Nothing but great parts and great service from Hawks. Have been in touch with them with both emails and phone conversations, and everyone, including Bruce, was exceptionally helpful and friendly. Highly recommend them.

Chris

89ROC-Z

iTrader: (7)

^x2

I think Hawks is the one of the better guys out there to get parts and info. Have bought from him before and will this summer.

osso12

I just wanted to add one comment and ask a question.
It IS true that on aftermarket hoods sometimes you DO have to have to adjust fenders, alignment ect on new hood replacements PRIOR to paint.
I do not have any before pics but the hood you see on my trans am by a local body shop. It is a suncoast creations hood. Did it fit when I first installed it?
NO. It did not fit anywhere. LOL. It was not aligned at the headlight buckets, it was not aligned at the facia, it was not aligned at the cowl area. The body shop moved fenders, adjusted headlights to get the hood to fit. This is true!
The body shop fired the first guy that did the FIRST fitment as nothing lined up! Why did it not align up? My body shop owner explained to me that it is NOTHING to have to align fenders ect up on after market hoods folks!
BTW...suncoast creations thought thyre hood looked so good on my TA they decided to use it for PONTIAC HIGH PERFORMANCE magazine publicity add WITHOUT my permission!


OH...THE QUESTION IS... DO US THIRDGEN.ORG MEMBERS GET A HAWKS DISCOUNT FOR BEING A MEMBER HERE???

hawksthirdgen

Give me a call and I will help you out as much as possible... myself, Bruce and all of us here appreciate all of your business and loyalty to us. We are a smaller company but feel we do a decent job on keeping everyone happy even though we can't make everyone happy.

Thanks, Steven
1-864-855-2694 Ext.11

P.S. If you get my voicemail just leave me a message and I will call you back as soon as I can thanks

91project

i just ordered a headliner from them last nite and i got a tracking number today in email(though the tracking number might be from classic industries, i just ordered door panel from the yesterday as well)

corlando52

iTrader: (1)

That could well be true. Those guys at Hawks are really on top of things and have their act together. Don't be shy about calling them for any reason. They are truely helpful and just a pleasure to talk to.

Chris

ThePain

The real question should be...


Why is there not a stick in this forum that reads: "Hawks rocks"?

91project

I had to be them, because my headliner arived today, which is sooner than i expected, which is awesome and i will definately order from them again!!!!

Ethan91

iTrader: (2)

While I haven't actually bought anything from Hawks yet, I have had no contact problems. I have emailed them countless times just asking could they get this and that, will they price match, heck I've emailed them just for advice. I've always got a reply within 1-3 days and sometimes it just takes a few hours.

I would order from them if I needed a part no doubt, but I do agree the prices aren't the cheapest.

Prowlincamaro

Personally I've shopped with hawks alot over the past couple of years and have only god things to say about them. The First couple of orders were when i did my 350 swap so i needed a 700r4 crossmember for 82-83 cars. Its made by Spohn, great quality and looks good too. I've done buisness with them at least 5 times so far, and the most recent one i took advantage of BMR's 25% off sale, and like everyone else got hit with a little higher shipping rates. That said Hawks is a great place to shop, they have quality parts you cant find elsewhere so i dont mind the higher prices. A++ Service and shipping as i've usually gotten my orders 1-2 days before i expected them, I will certainly shop with them again.

KITT1983

iTrader: (3)

how much power does the 350 have ?
did you have a crossfire before?

Prowlincamaro

Well the 350 is a Carbed 91 L98 block and heads, with lots of mods now so i would say 300 ish HP. I've never had it on a dyno before so i'm not sure. No wasnt a crossfire it was a 2.8 backed by a th200 before

KITT1983

iTrader: (3)

awesome

goalieforlife

iTrader: (4)

they are as solid as it gets imo

buzzmeup

I also bought the SS hood for my 86 camaro, what a piece of CRAP, I worked on the hood it seem forever, then took it to a body guy who is excellent and he worked on it and then painted the car. if I can figure out how to post a photo I will, but everything SNAPPYcomplained about, DITTO, particularly the hinged area that protrudes above the fender line.

goalieforlife

iTrader: (4)

my hood is from hawks and fit just fine with some adjusting.

I H8 WWD

iTrader: (5)

I bought a Daytona hood from Hawks a few years back.

Center of hood near fenders is bubbled over the fender. Like stated above.
-Trim side molding from hood and now fits close to flush, but other points that were flush already now sit lower than fender (Hood seems rounded overall, like it sat on its middle while still warm or something and it 'warped' the whole hood)

Front of the hood doesn't align to the front fascia flat spot
-Move hood forward 1/4" now sits flush
-Grind down front hood molding lip to sit flush on the front bumpers flat spot

Hood doesn't close on stock hood latch
-Have yet to get it to close, raised hood latch locking mechanism (Was all the way down on stock hood) on radiator support (raised about 1/2") and even added 1/2" spacers on the rod on the hood to bring it down and still can't get it to work. This means the hood latch mounting area on the hood is a good 1" to short (or pushed up into the hood). Latch all the way up and rod brought down 1/2" and bumpers all around completely screwed down. Hood still needs another 1/2" or so to get it so I can close the hood on the bumpers a little bit.

So out of all of this my only problem is with the hood latch being so far off, I shouldn't need to add 1" spacers to fit it. Moving the latch mechanism should have been more than enough to make it fit.
-Fixing this with new hood pins, but shouldn't have to, as I will not add 1" spacers on something that should have fit from the beginning.

Hawks realize I am way past my time to send back and way past the time of having time to send it back. Either way I LOVE THIS HOOD. I am in no way giving a bad review as nothing, and I mean nothing ever fits directly, especially aftermarket parts like a fiberglass hood which we know warps and such.

Hawks thanks for having this hood $100 cheaper than anywhere else when I bought it (Now leveled out with other companies). And thanks for the future services.

I can post pictures of all the problems, since I have yet to do these mods to it, but have measured and mocked it up fairly well to say it like I did do it.

I will post pictures when I take it to the shop and have them align and fit my new hood pins.

buzzmeup

yyours fitting fine does not help me. I could have pointed out a number of mods I have made to hood just to get it to the point. The stock hood fit like a glove!!! I bought and installed a bolt on 4 inch fibergalss cowl hood, it fit like a glove, no mods what so ever, just did not like the look. I ahd to cut a hole for the brake reseriovo, shave the nose to get it to latch and it flops in the wind when a i AM OVER 50 MPH. I will most likely have to pin the front. If some someone reads this and still orders one, measure your stok hood and then measure the SS hood when it arrives,, mine was short both length and width. Good Luck

Carlos773

iTrader: (3)

+1

itsMikey

fantastic site always helpful, fast shipping

kd5icr

iTrader: (2)

I am about to order a gauge cluster from Hawks, I am just waiting for a reply about the ad. The only problem I see is that they have a photo showing a 115 mph cluster but the ad says 85 mph. And vise versa the ad says 115 and is shows a 85 gauge.
So when they make it clear to me and say one way or another that it will work in my 82 berlanetta with a cable drive speedo. I will jump on it, no matter what the shipping is. I would argue that you should always call them if you have a question, long before you commit to buying.

ls6iroc

iTrader: (1)

i bought some lsx swap headers and a trans mount. great products and fast shipping! also they were very helpful over the phone.

corlando52

iTrader: (1)

Give them a call. They are always very helpful and it's quicker than email.

Chris

87WS6

iTrader: (1)

I've been working on third generation F-Bodies off and on since 2002. In that time I have literally ordered thousands of dollars worth of parts from them. Their prices aren't always the best but their customer service is top notch.

KITT1983

iTrader: (3)

agreed x2